Accessibility Statement for Flower Delivery Tulse Hill

Our Commitment to Web Accessibility

At Flower Delivery Tulse Hill, we are dedicated to providing a fully accessible online experience for all our customers. We recognize the importance of digital inclusion and strive to ensure that every user, regardless of ability, can navigate our website and order flower delivery in Tulse Hill with confidence and ease. Our goal is to make beautiful flower arrangements and gift delivery convenient and accessible to everyone in our community.

Adherence to WCAG 2.1 AA Standards

We follow the internationally accepted Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines help create web content that is more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. By aligning our flower delivery website with these standards, we endeavour to provide a seamless and enjoyable online ordering experience for the whole Tulse Hill community.

Screen Reader Compatibility

Our website has been built and tested to work efficiently with popular screen readers, ensuring individuals who are blind or have low vision can access our products and services. Images of flower arrangements and gifts provided on our site include meaningful alternative text, and all interactive elements are labelled so they can be easily navigated through keyboard or assistive technology. This ensures an equitable flower delivery Tulse Hill ordering process for all users.

High Contrast and Readable Design

We know the importance of clear and readable content. Our website design uses high-contrast colours, legible fonts, and intuitive layouts, making it easier for users with visual impairments or colour blindness to navigate information and make orders. Buttons, forms, and text are designed to remain easily distinguishable in any environment, so ordering flowers in Tulse Hill is a comfortable experience for everyone.

Simple and Inclusive Online Ordering

We have simplified our online ordering process so that all Tulse Hill customers, regardless of ability, can place a flower delivery order without difficulty. Our forms are clearly structured and provide clear feedback. We regularly review user journeys to remove barriers and create an inclusive experience, because everyone in Tulse Hill deserves the joy of sending or receiving flowers with ease.

Continuous Improvement and Feedback

Digital accessibility is an ongoing process, and we are committed to continual improvement. We routinely evaluate our website using both automated tools and manual testing to identify and eliminate issues that may prevent users from enjoying our flower delivery service in Tulse Hill. Input from our users is vital to this mission.

Contact Us About Accessibility

If you encounter any difficulty accessing information or features on our Flower Delivery Tulse Hill website, or have suggestions on how we can enhance your experience, we encourage you to get in touch. Your feedback is invaluable in helping us maintain and improve accessibility for all members of the Tulse Hill community.